Thank you for using http://ww.mqa.co.uk (the “Website”). Please read the following terms and conditions (the “Terms”) before using the Website which is operated by MQA Limited (company number 09123512), whose registered office is at The Broadgate Tower, Third Floor, 20 Primrose Street, London, EC2A 2RS (“MQA Ltd”, “we”, “our”). By continuing to access and use the Website you are deemed to have understood and agreed to the Terms. If you do not accept these Terms in full, you must stop using this Website immediately.
MQA Ltd has made every effort to ensure that the information contained in this site is accurate at the time of publication. However, we do not warrant or represent the accuracy, timeliness or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free. No responsibility is accepted by or on behalf of MQA Ltd for any errors, omissions or inaccurate information on the Website or in any materials available therefrom. All product designs and specifications are subject to change without notice. Weights and dimensions may be approximate and should be verified against an engineering drawing or by reference to an actual unit. Metric units are specified, and any Imperial measurements may be conversions from their metric equivalents. Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided ‘AS IS’ and on an ‘IS AVAILABLE’ basis without representation warranty or endorsement, express or implied. In no event will MQA Ltd be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the Website.
All rights, including copyright and database rights, in the website and its contents, are owned by or licensed to MQA Ltd, or otherwise used by MQA Ltd as permitted by applicable law or the copyright holder. You are entitled to view, copy, download and store temporarily such content from this Website on a computer screen, print no more than one copy (no further copies of such material may be made by any means), and store such material in electronic format on disk provided it is for your own personal or internal business use. You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes. MQA Ltd reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. You hereby grant a royalty free, sub licensable, non exclusive, perpetual and worldwide licence to MQA Ltd to copy, store, process, modify, display, disclose, distribute, incorporate, transmit and otherwise use such material. MQA Ltd reserves the right to monitor submissions to the site and to edit or reject any submissions.
All names, images and logos identifying MQA Ltd are proprietary marks of MQA Ltd. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. MQA Ltd does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders’ rights.
Any external site that you visit by clicking through a link on this site is outside the control of MQA Ltd and you visit entirely at your own risk. Such websites are for information purposes only and have not been reviewed by MQA Ltd. We accept no responsibility for the content of such websites nor do we accept responsibility or liability for any losses or penalties whatsoever that may be incurred as a result of use links to any other websites.
Software, Downloads, Computer Viruses and Trojan Horses
MQA Ltd does not warrant that the Website or the downloads are compatible with your computer equipment nor that the Website, downloads or its server is free of errors or viruses, worms, bugs or “Trojan horses”. We are not liable for any damage you may suffer as a result of the transmission of any such destructive feature via the Websites or via any file avaliable to download.The software downloads from this site have been thoroughly scanned and tested at all stages of production, but – as with all new software – we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. MQA Ltd cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer. All software and information files that are available for download from the Website are subject to these Terms.
Changes to the Terms
MQA Ltd reserves the right to change the Terms at any time by posting changes online. By continuing to use the Website you agree to be bound by the Terms as amended.
Governing law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.
We are MQA Limited, a company registered in England and Wales (company number 09123512), our registered office is at 11 Latham Road, Huntingdon, Cambridgeshire, PE29 6YE ("we/our/us"). We respect the privacy of every individual who visits our websites.
General Overview of Personal Data Collected
Personal Data includes your name and other personal details (meaning data from which you can be identified, including your name, email address and postal address).
We collect personal information from visitors to this website through the use of online forms (for example when you register for more information) and from any email that you send to us. This may include your name, title, and e-mail address. If you register more than once using different email addresses, we will store your data each time you register.
For quality control and training purposes, we may also monitor or record your communications with us.
The Lawful Basis for Processing Personal Data
Our lawful basis for processing your Personal Data when using our websites is created when you give clear consent using the forms on this website.
Use of Personal Data
We process personal information collected via this website for the purposes of:
The Retention of Your Data
We will keep your information for as long as is reasonably necessary for the purposes listed in the Use of Personal Data section. If we notice your e-mail address has ceased to function, or you do not open any e-mails we send to you, we shall cease to retain your Personal Data after 12 months. This period may be extended by other legal and mandatory requirements.
For the anonymous tracking of user behaviour, MQA uses Google Analytics, which will retain anonymised data for 26 months.
Storage of Your Data
If you are a business partner, we store your Personal Data in SalesForce – an industry recognised best-practitioner of data security. SalesForce uses extremely secure connection methods and encryption for all Personal Data. For more information: More on SalesForce security
If you have requested that MQA send you news and marketing information, we store your e-mail data using Mailchimp. Again, we are a company that takes data security and privacy very seriously. The link below offers some general information on how this data is secured. More on Mailchimp security
Your Rights and Your Personal Data
You have the following rights with respect to your Personal Data:
When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your identity before you can exercise these rights.
a) The right to access the Personal Data we hold on you
b) The right to correct and update the Personal Data we hold on you
c) The right to have your Personal Data erased
d) The right to object to processing of your Personal Data or to restrict it to certain purposes only
e) The right to data portability
f) The right to withdraw your consent at any time to any processing of data for which consent was obtained
g) The right to lodge a complaint with the Information Commissioner’s Office.
Communications from MQA
You can choose to sign up for our newsletter and to receive other marketing communications from us. By asking to receive this information you consent to receive marketing communications from us using any contact method which you have provided us with, including by post and email.
You may opt out of receiving information about our products and services by selecting the relevant option on our website or by sending us an email at firstname.lastname@example.org.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more here www.allaboutcookies.org
The data we collect using cookies helps us understand our customers better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, MQA can enhance subsequent visits by tailoring our content to match your requirements. Our cookies do not store sensitive or personally identifiable information such as your name, address or credit card details.
Performance cookies collect information about how visitors use a website, for instance, which pages visitors go to most often. They may also show us which email or web page visitors clicked through from in order to visit our website, and whether you opened an email we sent you. Some of these are analytics cookies, set using third-party web analytics software, which allows us to monitor our website traffic. We use Google Analytics cookies to help us do this. This information is not linked to any individual.
We will not pass data collected by cookies to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other personally identifiable data submitted by you (for instance when you submit or partially complete a form) to make sure that our communications are as relevant to you as possible. Sometimes we may use this data to highlight MQA news or partner products which we think will be of interest to you based on your use of our websites.
By using MQA’s websites you agree we may place these types of cookies on your device.
Disclosures to Third Parties
We will only disclose Personal Data to other companies within our group of companies, business systems partners, government bodies and law enforcement agencies, successors in title to our business, and suppliers we engage to process data on our behalf.
Given that the Internet is a global environment, using the Internet to collect and process Personal Data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of Personal Data in this way. However, we will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.
This Notice was last updated in May 2018 and will be reviewed annually.